Frequently Asked Questions

What are the Prizes?

There are two hundred and fifty (250) Prizes available to be won during the Contest, each consisting of a Nutella^® Frying Pan.

What is the value of the prize?

The approximate retail value of each of the Prizes is $22 CAD.

How do I enter the Prize draw?

Enter online at www.nutella.com and click on the Contest Logo to register and complete the online form.

When is the contest closing date?

The Contest closes on Tuesday, April 30, 2024, at 11:59 PM (ET).

How many times can I enter the contest?

Limit of one (1) Entry per day.

What are the odds of winning a Prize?

The odds of Winning a Prize depend on the number of eligible entries received during the Contest Period.

How do I know if I won?

A random draw for two hundred and fifty (250) Prizes will be held on May 2, 2024, at 10:00 a.m. (ET) in Toronto, ON, by an independent contest organization from among all eligible entries received by the Contest Closing Date. Three (3) attempts will be made to contact the selected entrant at the email address provided on their entry form during seven (7) days following the draw. If the selected entrant cannot be contacted within seven (7) days by email, he/she will be considered to have forfeited the Prize and will be disqualified, and another entrant may be drawn from the remaining eligible entries until such time as contact is made with a selected entrant or there are no more eligible entries, whichever comes first. The Sponsor will not be responsible for failed attempts to contact a selected entrant.

Who can I contact for additional information?

Email to: [email protected]

What if I want to delete all my personal information after I’ve found out that I have not won a prize?

Please contact [email protected] and make this request.